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Charlie's Soap

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Tuesday, May 25
When brands and bloggers collide

There's quite a buzz going on these days about blogger and brand relationships.

I realize it's been done to death, and the topic is a big snooze fest for many of you, but opinions are like noses, and I have one.

Huh? That's not how it goes? Really?

Anyway...

Bloggers?

1. It's a professional relationship with real people, please act accordingly.

Even if your mantra is "But, I blog for meeeeeee!", you blog in a public forum (the Internet), and there is reasonable expectation that people will interact with you as a result of what you publish.

It matters not if you've ever held a job, receive or intend to receive any form of compensation, you have presented yourself through your writing and people should be able to expect acceptable (i.e. professional) public behavior, no matter if your response is yes or no.

If you aren't treated the same way in return, take the higher road, I don't think it could be a disadvantage.

2. You aren't going to get stuff for free simply by virtue of having a blog.

Stop begging. I am embarrassed for some of you.

If you are unclear how to go about professionally promoting yourself, please seek assistance.

3. It's not always possible (though it is highly preferable) for a brand to get to know you to tailor a pitch just right.

You may get a pitch that's not relevant, it's OK. I've gotten 13 of them during this writing.

It is not an affront to your hard work and you superstar status on the Internet, it's just a fact.

If a pitch or it's method annoys or offends you, step away from the caffeine, use an e-mail filter, ask to be removed from the list or delete it.

Better yet, if the topic is interesting to you, make the move to try to get to know them.

Sure, there are some pitches that are especially absurd, those are different ;)

4. Bloggers have a right to be compensated fairly for advertising or content created for brands, but not everything you do should be compensated.

Though this isn't news, your blog may be wonderful, but the truth is you're not going to be compensated for everything you do because you think it should be so.

Seek assistance from a trusted source if you are unclear about what requires compensation and don't enter into an agreement unless the situation has mutual value to you and the company.

If you have a personal blog, just write what you love to write, and if an opportunity comes to you as a result of it, all the better.

*****

Brands?

1. It's a professional relationship with real people, please act accordingly.

Even if your mantra is "These are just mommy bloggers", you have contacted them in the name of your company, and you are the paid professional.

Understand that the people you are pitching are not the "composite mom" (note: please refrain from talking about "mom" in the 3rd person in your pitches, it's dumb.) you talked about in school or that creative meeting.

They are adults from all backgrounds (even PR) with stuff to do and are not just at home worrying about how to get their whites whiter, or on the fainting couch over their kids using a regular web browser.

Just speak normally.

If you aren't treated the same way in return, take the higher road, I don't think it could be a disadvantage.

2. You are not going to get stuff for free simply by virtue of having a pitch or a being a big company.

Stop asking for absurd things because you think mommy bloggers don't know any better, or that blogs are free advertising.

I am embarrassed for some of you.

If you are unclear why some bloggers don't just "share it with their readers", already, please seek assistance.

3. It's highly preferable (and you will have more success) to get to know a blogger before pitching them, but I suppose that's not always possible.

A big cause of the current confusion with bloggers is that most personal blogs aren't magazine-style publications looking for "content".

Most bloggers aren't drawing a salary from an entity to produce content. They ARE the entity.

Proceed with a lot of caution when touting "free content", "hi-res images", "access to interviews" and a "link from a super important site", because those things may not hold the same value to a blogger as it does to you or to a traditional media site.

Do what you can to know who you're pitching, but avoid sweeping generalizations about the content of a blog based on the title, you'll probably get it wrong.

Example: I don't give "useful tips to busy moms from all over", I think I am more of a cautionary tale, but you get my drift.

Misc. notes: repeated use of the word "mom" does not increase the relevancy of your pitch, and referencing the second most recent post does not make me believe you are a "fan" of my site.

4. "Social media" does not inherently equal "free", it is not limited to earned mentions.

The FTC Guidelines do not prohibit you from compensating bloggers with actual money for work performed. They just mean it should be disclosed.

No, I am not referring to paying bloggers for product reviews.

It's just that if the discussion ever turns to something like, "We can get that on the blogs for free", then it's a clue that something might be amiss.

*****

In summary, my solution to the disconnect is: "Don't be a turd."

While it's a specific idea, it's not very measurable.

Then again, maybe I'm not qualified to give advice, but I just did.

2:16 PM | Comments (16) |


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Comments

I just love this post. So spot on. I will say that I am amused, not so much annoyed, by the off-topic pitches I get daily. Not because I expect the zillions of PR people to be familiar with my blog or to spend hours combing through my posts but because sometimes they are hilariously off-topic, and sometimes the PR folk do borderline deceitful things like refer to a "conversation" we had that never took place. Okay, I take it back, THAT I do find really annoying and it happens a lot.

I've written for magazines for years and I know what it's like to have to pitch for a living. And also that you can't always know everything about every person or publication you're pitching. But by the time I got to the third follow-up, I'd probably be trying a different approach, or you know, maybe checking in with the publication/editor to see if I am at all on target or just being obnoxious.

Anyway. I agree with everything you've said here. And yes, the begging is getting embarrassing on both sides. Egads.

This is so totally awesome.

Dear _insertname#Mrs. BusyMom.net_endstring#,

This is a WONDERFUL IDEA that I know your readers will LOVE to hear about!! Maybe you could even hold a CONTEST about it on your WEBSITE!!!

Remember to eat your WHEET-EZE for superior COLON HEALTH!!!

Love,
C

Thank you for this post. As someone just venturing into the "mom blog" arena, this kind of basic information is so helpful.

You mention getting "professional assistance" with promoting yourself/your blog to brands/companies (I think I paraphrased that correctly....). Do you have any specific -- low cost! -- suggestions as to where to seek this kind of guidance? I'd be grateful for any direction you can provide. :)

This would be a BIG part of the reason I don't do ads on my blog (blasphemy, I know). Honestly, I can't be bothered. But that's me.

I know I missed your point, but my favorite line here is "I think I'm more of a cautionary tale."

Posted by: Nicole | May 26, 2010 10:04 AM

Yeah, it's been a weird couple of years, hasn't it? All this blogger/brand banter is getting kinda old, too. However, you, my friend, never cease to amaze me - great advice, as usual!

Excellent post as always! The number of email pitches I get seems to increase every day, and I'm happy to report that for the most part, they 1.use my name and 2. are generally relevant to both me and my blogs. However, what bugs me still is when I get a general "story idea" type email from someone I've never heard of, usually Bob Smith at BobSmithPR, and I delete the email. A few days later I get a new email from Bob - "Any interest in this?" I delete. A few days after that "Any interest in this?" Dear GODS, Bob. Why are you so desperate? There are tens of thousands of bloggers! Pick someone else!

Don't even get me started on how my email address ended up on a list that apparently every PR firm in New York bought. Bring on the invitations to super fun events for Moms and Kids in New York City! Hope you can join us, Table for Five! sigh.

Can I tack on one additional here:

Daddy Bloggers are men... telling them that they are clearly excellent mothers, and you know this because you read their blog, will not endear you to them.

I am embarrassed for some of you.

And while this is probably more for spammers than actual marketers.

Offering products to "enlarge your manhood" will likely yield you little in way of dedication or sales from Mom Bloggers (regardless of whether or not they deem themselves such).

I am embarrassed for some of you too.


I nearly spit out my water and received a completely unrelated mass pitch to consider something for "editorial purposes."

I just simply clicked delete.

I love this blog post! I'd be interested in real live examples of suggestions you have gotten from brands (you could called them Company X) so we don't have to be embarrassed for them as well.

Posted by: Jenna | May 26, 2010 3:00 PM

*fist bump* Nicely done.

As usual, you are spot on. Another reason I want to be you when I grow up.

Pitches? Brands?? I have no idea what these are! Should I be happy I quit blogging? The only think I was ever pitched was off a horse... and thankfully, for your sake and mine, I wasn't blogging at the time! I would not have hesitated to post the biggest pic of my horribly bruised as... uh... behind!

Why, yes, I did just hear you thank me! You're quite welcome. =]

Posted by: Suzy | May 27, 2010 7:33 AM

Yep, as usual.

This is a gold plated post, Elizabeth.

For Melissa -- I was interviewed for an upcoming momswhoblog.com story about this last week. Don't know exactly when the story will run though.